Those who do not miss an article that we publish in Hard Hobbit To Break know that from time to time we give us an opinion about something, such as the recruitment service of La Vida es Bella. Today I'm going to focus on Fork, an online platform that allows you to book a table in thousands of restaurants enjoying exclusive promotions.
I have to say that I have used TheFork on many occasions and normally I have enjoyed a very nice experience. However, I have not always had the same luck, and from what I have heard I have not been the only one who has gone home angry one day.
Certain restaurants are very clear that they will not offer the same service to a customer who comes With discount than a customer who comes without a discount. All this despite the fact that they are interested in making themselves known and want to fill tables that without TheFork would probably remain empty, so they agree to be part of the well-known platform's catalog.
The bad news comes when the restaurant goes smoothly that day and there is queue to enter (It is unusual for those who always do well to appear on TheFork). You have booked an hour and with that there is usually no problem, but sometimes they make you wait a little longer than normal, something that you should communicate to TheForker so that they contact the restaurant in question, which I imagine that by contract will You will have promised to strictly comply with the reservation hours.
Another problem you can find with the Location. It has happened to me, and to people I know as well, that has ended up at a table reserved for ElTenedor customers, which is the worst placed in the restaurant, either because it is next to the sink, in the middle of a hallway, etc. Chance? Maybe yes, or maybe not. We would have to go more times to see if ElTenedor customers always suffer the same fate.
The worst cases
It has not happened to me, but I have read that certain clients have been told that the quota of diners who came from ElTenedor had already been filled and the corresponding discount has not been applied, which in some cases can reach 50 %. That must be for get angry and brand the scam service.
A booking platform with a great search engine
All this that I have just commented is not normal. In fact, my assessment of TheFork is quite good. To begin with because it allows you filter restaurant search by city, by promotion and by type of cuisine, which makes things much easier for you. In addition, you can see photographs of the restaurant and the dishes that are served, as well as knowing some of the dishes on the menu and their respective prices. And not only that, but you can know the opinions of other diners who have already been there, which is quite useful when it comes to getting an idea of what to expect.
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The Fork: From Startup to Restaurant Booking Giant (December 2020)