Wizz air, in case you did not know, it is a low cost airline that was born in June 2003 in Hungary, although the first flight was not registered until May 2004. They currently cover more than 500 routes and have 27 bases located in Europe.
If you have booked a flight with them and want to cancel it for whatever reason, I recommend paying attention to what I tell you below, since you will know the costs and conditions of the cancellation.
Cancellation more than 14 days in advance
If you are going to cancel the flight more than 14 days in advance you will have to pay 60 euros to receive the ticket refund. It can be canceled by calling the Wizz Call Center (be very careful about the cost) or by submitting a claim, which has the disadvantage that you will probably not receive a response until 30 days after sending it.
Cancellation 14 or less days in advance
The rate increases if you cancel 14 or less days in advance. It amounts to 80 euros and the procedure is the same: call the Wizz Call Center or make an online claim.
Cancellation with the Wizz account
With Wizz Flex You can request a refund of the ticket up to three hours before flight departure. The subscription goes to the Wizz account by way of credit, so in no case do you receive the money back in your bank account. The request can be processed at the airport counters, by calling the Wizz Call Center or on the page with the flight details.
Plus Fare tickets and reservations with Wizz Flex are entitled to a refund to the Wizz account as credit. Of course, they do not return what you have paid for the Wizz Flex service. In addition, and this is very important, the refund that goes to the Wizz account must be used to buy Wizz Air flights and services in a maximum period of 90 days.
Can I change my flight?
By hiring Wizz Flex you have the right to change the date, time and route of the flight online up to three hours before the scheduled departure time. There is nothing to pay for it, although obviously you will have to pay the difference in flight and baggage fees if applicable.
⭐️ Wizz Air Flight is Delayed or Cancelled? Claim €600 Compensation (Easily) - 3FlightDelay (November 2020)
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