Airlines are constantly canceling flights for any reason, but for users, being able to cancel a ticket is extremely difficult. In fact, virtually no company allows it to be done for free. So it bothers having to pay for something without being able to enjoy it!
Fortunately, there are some companies that have more advantageous cancellation policies for the user. It is the case of eDreams, which in early 2015 launched a management policy that allows customers of this online travel agency in Spain to cancel their flights for free by eliminating the cost of managing cancellations. Of course, there are exceptions. Do you want to know how to cinnamon an eDreams flight? Well, you better join us!
How to know if the flight has free cancellation
Fortunately for us users at eDreams are aware that unforeseen events may arise when traveling. For this reason, we have been able to enjoy cancellations for a while. free. Of course, only on some flights.
To find out if yours has this possibility, you will have to select in your flight search engine the origin "your city" and the destination "city you want to travel to". Then, you will have to select the departure and return dates that best suit your needs and click on the SEARCH FLIGHT button. In the list of flights that will appear, they will indicate which ones have free cancellation.
Requirements to cancel a flight
Once you have bought the ticket, if you have any problem that prevents you from traveling and the flight you selected had the option of free cancellation, then you can cancel it at no cost or disadvantage for you. Yes, there are some requirements. Thus, for example, it is important that you take into account that the amount is fully refunded if it is indicated by phone to the eDreams Customer Service until 19:30 on the day the reservation is made.
On the other hand, you should know that the flights low cost they do not fall under the terms previously announced. Air Europa, Lufthansa, Air France, Tap Portugal or Turkish Airlines are some of the airlines that operate free cancellation flights by eDreams. It is also important to note that this free refund system is only applicable in Spain. Of course, it seems that the agency is working to extend this service to other countries and other area companies.
A very useful service in certain situations
Although they only allow flights to be canceled the same day the reservation is made, this measure can be very useful in certain situations. For example, if you are looking for a flight but you need a few extra hours to think about it. Also, if you are still waiting to adjust all plans with your companion travel but you want to block the offer you have found, with this eDreams service you can do it. In this way, you will not lose that bargain that has been so difficult to find. Of course, do not forget that you must do it within the time period indicated.
In any case, if you have any questions about the free cancellation, you can call the agency's customer service center or send a private message on Facebook or Twitter with the reservation details. Before long one of their agents will assist you. This eDreams proposal aims to improve the experience purchase of users. And it is that their customer service policy is clearly oriented to meet the needs and provide quality service, as they have assured the company on occasion.
How to manage your eDreams flight booking | eDreams (December 2020)
- airlines, tips, eDreams